Surface Fix

Tile repair

Tile repair

Cracks, chips, missing pieces. Tile alone, not the room.

Cracks, chips, missing pieces. The tile alone, not the whole bathroom. Send a photo and we'll come back with a quote.

What we repair

  • Single cracked tile (replace one tile, not the room)
  • Drummy or lifted tiles (re-bond without re-tiling)
  • Damaged grout (single line or full re-grout)
  • Colour-matched fill when the original tile is discontinued
  • Missing tile from impact or lifted edges

Recent tile repairs

How the job runs

  1. 01

    Photo and quote

    You send 2 to 3 photos: a wide shot of the floor or wall, a close-up of the damaged tile or grout, and one showing the surrounding tiles for colour-match. We reply with a fixed quote within 24 hours.

  2. 02

    Site visit

    Technician arrives, tap-tests the surrounding tiles for drumminess, and checks whether the original tile is still available or needs a colour-match fill. If the original tile is discontinued, we agree the fill approach with you before any work starts.

  3. 03

    Repair

    Single tile replacement: 45 to 90 minutes onsite. Drummy re-bond without lifting: 60 to 120 minutes. Grout: depends on the line metres. We dust-sheet the room, contain the cuts, and clean up before we leave.

  4. 04

    Cure and done

    Walk on the tile within 4 hours. Heavy traffic and washing the floor after 24 hours. We send aftercare instructions and a reminder when the cure window closes.

Repair vs replace

Replace

Repair

Time onsite

2 to 4 days

45 to 120 minutes

Room downtime

Days (rip out, re-tile, re-grout)

Same day

Cost order

Thousands

Hundreds

Scope

The whole floor or wall

The damaged tile only

Repair or replace?

We do not push a repair when a replacement is the right call. Here is how Ben reads it before quoting.

Repair makes sense when

  • One or a few cracked, chipped, or missing tiles
  • Drummy tiles that have lifted but the rest are sound
  • Damaged grout lines on an otherwise good surface
  • A discontinued tile you cannot source a match for

Replacement is the honest call when

  • Most tiles are lifting or the bed underneath has failed
  • Water has got behind the wall and the substrate is rotten
  • You want a new look across the whole room

Not sure which one you have? Send a photo. If it cannot be repaired, we will tell you, and point you to the right trade.

Frequently asked questions

Got a tile repair job?

Tile repair across all of Victoria. Send a photo, quote back within 24 hours.

Send a photo